How to setup custom tracking domain?

A custom tracking domain is your own unique domain or subdomain, which you use exclusively to track opens and clicks in your emails. Custom tracking domains help preserve your sender reputation and increase deliverability.

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Why should you setup up a Custom Tracking Domain?

The reputation of a domain plays a vital role in email deliverability. It may determine whether your email will land in the recipient's spam folder or primary inbox. 

Using a custom tracking domain, you can replace Saleshandy's generic and shared tracking domains with your domain for the emails sent from your Saleshandy account. Ultimately, the custom tracking domain removes Saleshandy's domain from the email tracking and uses your own domain, so recipients' email providers trust your emails more.


How to set up Custom Tracking Domain?

To set up a custom tracking domain in your account, you need to create a CNAME record in the DNS manager of your domain and then link that custom domain to your Saleshandy account.

Step 1: Create a CNAME record in the DNS manager of your domain.

1. Log into your hosting account, where your domain is hosted.

2. Navigate to the DNS manager.

3. Create a new CNAME type record using the below-mentioned details.

4. Insert trkv3 in the Host/Name field.

5. Insert watch.saleshandy.com in the Points to/Value field.

6. Choose the default option in TTL and save it.

Please note that DNS settings and the above steps may vary depending on your hosting provider. You can refer to the below-shared articles:

Step 2: Link a custom tracking domain to your Saleshandy account.

1. Access your Saleshandy account.

2. Navigate to the Settings page and then the Custom Tracking Domain tab.

3. Click Add Custom Domain button. In the pop-up, choose the email account for which you want to link this custom domain and put the custom tracking domain value, which will be trkv3.yourdomain (For example, if the domain is saleshandyteam.com, the custom domain value would be trkv3.saleshandyteam.com, as shown below).

For a better understanding, refer to the GIF given below😊

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